Returns & Exchanges

Because our products are personal care, bath, body and home products, all sales are final. We do not accept returns or exchanges.

That said, we always welcome your feedback. If something didn’t meet your expectations, please let us know at support@evergreensteamco.com. Your feedback helps us continue to improve our products and your experience with Evergreen Steam Co.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us at support@evergreensteamco.com within 10 days of delivery.

Include your order number, a description of the issue and photos of the package and affected item(s). We’ll review the issue and work with you to make it right.

Order Changes & Cancellations

If you need to change or cancel an order, contact us as soon as possible at orders@evergreensteamco.com.

We’ll do our best to accommodate your request if your order has not yet been processed, but changes or cancellations cannot be guaranteed.

Questions?

If you have a question about a product before ordering, please reach out through our Contact Us page. We’re happy to help you choose the right product before you purchase.